Process Automation

We specialise in business process automation that is aimed at improving your processes, ensuring less waste, more value and a better customer experience.

Our process management solutions are people-driven that enable you to significantly increase employee productivity and ensure process control. These workflow solutions are flexible, easy to configure and ensure your ability to respond to change, quickly and conveniently.

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Why Digiata?


Our business process management and workflow solutions are business driven, customisable and user-friendly, simplifying your implementation efforts


We offer an experienced team of subject matter experts

Track Record

We have a proven track record

Holistic Solution

We offer a holistic solution, integrating smart electronic forms, pre-configured integration components, a digital library, alert and notifications, reporting, and management information

Wide Industry Experience

We have delivered various automation solutions across different industries in different business verticals.

Accelerate Project Delivery

Various pre-configured components accelerate delivery and time-to-market

Benefits for Your Business

  • Operational efficiencies and control
  • Put an end to wasted resources and human error
  • Speed up transaction processes with STP
  • Time-stamp every event against user and case for an end-to-end audit trail
  • Gain transparency and real-time reporting
  • Automate SLA, notification and reporting management
  • Accelerate speed-to-market and deliver business value quicker
  • Improve customer experience

Case Study

Process Automation

The Challenge A leading South African wealth management firm faced increasing difficulties with keeping track of work items allocated to its developers, using its antiquated paper-based solution. With their existing process requiring…

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