This case study of a large enterprise retail company is based on an April 2019 survey of Kyriba customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.


“The greatest benefit we realised with Kyriba was the time savings for GL postings. We were able to automate the process and gain flexibility in mapping options. Overall, we have eliminated MANY cumbersome spreadsheets and reduced human error.”



The business challenges that led the profiled company to evaluate and ultimately select Kyriba:

  • Challenges they faced that caused their organisation to buy Kyriba:
    • Inefficient manual processes that wasted time and resources
    • Improved decision support


Use Case

The key features and functionalities of Kyriba that the surveyed company uses:

  • Has been a customer of Kyriba for 3-4 years
  • Kyriba solution categories they are using:
    • Treasury Management (cash management, forecasting, debt, investments, BAM)
    • Payments (treasury and supplier payments, payments hub)
  • Top purchasing drivers for selecting Kyriba:
    • Depth of product functionality



The surveyed company achieved the following results with Kyriba:

  • Biggest business benefits since choosing Kyriba:
    • Increased productivity
    • Freeing up time for more strategic initiatives
    • Improved executive decision support
  • Rates the following since implementing Kyriba:
    • Improved staff productivity by automating treasury management processes: >75%
    • Increase in time spent on strategic initiatives by reducing: up to 25%
    • Reduced operational risk due to better controls: 25-49%
    • Reduced impact of FX on earnings: up to 25%
  • Experienced an ROI of 2X with their Kyriba investment
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